Agentforce - Customer Portal Demo

Customer expectations are shifting—fast. They want self-service, instant answers, and full visibility into their interactions with your business.

At Northlight Solutions Group, we’re making that possible by combining the power of:

✨ Revenue Cloud Advanced – unlocking your contract and subscription data

✨ Experience Cloud – delivering a seamless self-service portal

✨ Agentforce – giving your customers real-time support and guidance

With this solution, customers can:

✔️ View past and current orders with real-time status updates

✔️ Make changes like delivery dates in seconds

✔️ Renew or amend contracts directly from their portal

✔️ Access clear, automated information without waiting on support

The result? A customer experience that feels effortless while reducing operational costs and freeing your teams to focus on high-value work.

This is more than customer service, it’s transforming a cost center into a growth engine.

🎥 Watch the demo to see self-service, automation, and AI come together in action.

Ready To Learn More?