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Is Your Service Desk Still Running On Yesterday’s Playbook?
Is your service desk still running on yesterday’s playbook?
Today’s customers expect seamless, AI-powered, omnichannel experiences and your teams deserve tools that actually help them deliver. With Salesforce Service Cloud + Agentforce, we help you transform from reactive support to proactive engagement. Unified views, real-time intelligence, and empowered agents aren’t the future they’re your next competitive edge.
Nov 132 min read
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Team Member Spotlight: Cindy Husselman
Employee Spotlight: Meet Cindy Husselman, Our Director of Program Success. Get ready to be impressed by Cindy Husselman, our powerhouse Director of Program Success! For over two decades, Cindy navigated the intense world of Investment Banking before making a thrilling leap into tech with Salesforce in late 2022 - a move she calls one of the best of her career. With a strong technical background, Cindy excels at leading complex projects, op timizing processes, and driving stra
Nov 72 min read
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Beyond the Upgrade: Why Moving from CPQ to Revenue Cloud Advanced is Your Easiest Change Management Win
The conversation around moving from Salesforce CPQ  to Revenue Cloud Advanced (RCA)  often starts with IT compliance and architecture. But we believe the most compelling reason to make the switch is rooted in user experience  and operational simplicity. Your sales reps, operations teams, and finance managers likely view your current CPQ system, especially if it’s a heavily customized legacy implementation - as a necessary evil: powerful, yes, but often rigid, slow, and prone
Nov 43 min read
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Salesforce RCA for Multi-Tenant Quoting and Order Splitting
For technology leaders in the tech industry, managing revenue for multiple clients or business units within a single instance is crucial. Salesforce Revenue Cloud Advanced (RCA) is designed to handle this complexity through its core architecture and declarative features. Multi-Tenant Quoting RCA is built on the Salesforce platform, which is inherently multi-tenant. This architecture allows companies to manage the quoting, pricing, and contracting for diverse clients or tenant
Oct 222 min read
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