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Is Your Service Desk Still Running On Yesterday’s Playbook?
Is your service desk still running on yesterday’s playbook?
Today’s customers expect seamless, AI-powered, omnichannel experiences and your teams deserve tools that actually help them deliver. With Salesforce Service Cloud + Agentforce, we help you transform from reactive support to proactive engagement. Unified views, real-time intelligence, and empowered agents aren’t the future they’re your next competitive edge.
24 hours ago2 min read
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Team Member Spotlight: Cindy Husselman
Employee Spotlight: Meet Cindy Husselman, Our Director of Program Success. Get ready to be impressed by Cindy Husselman, our powerhouse Director of Program Success! For over two decades, Cindy navigated the intense world of Investment Banking before making a thrilling leap into tech with Salesforce in late 2022 - a move she calls one of the best of her career. With a strong technical background, Cindy excels at leading complex projects, op timizing processes, and driving stra
7 days ago2 min read
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Beyond the Upgrade: Why Moving from CPQ to Revenue Cloud Advanced is Your Easiest Change Management Win
The conversation around moving from Salesforce CPQ  to Revenue Cloud Advanced (RCA)  often starts with IT compliance and architecture. But we believe the most compelling reason to make the switch is rooted in user experience  and operational simplicity. Your sales reps, operations teams, and finance managers likely view your current CPQ system, especially if it’s a heavily customized legacy implementation - as a necessary evil: powerful, yes, but often rigid, slow, and prone
Nov 43 min read
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Salesforce RCA for Multi-Tenant Quoting and Order Splitting
For technology leaders in the tech industry, managing revenue for multiple clients or business units within a single instance is crucial. Salesforce Revenue Cloud Advanced (RCA) is designed to handle this complexity through its core architecture and declarative features. Multi-Tenant Quoting RCA is built on the Salesforce platform, which is inherently multi-tenant. This architecture allows companies to manage the quoting, pricing, and contracting for diverse clients or tenant
Oct 222 min read
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CPQ to RCA Migration: A Unique Perspective
Moving from Salesforce CPQ to Revenue Cloud Advanced (RCA) is not just an IT checklist item, it’s a strategic opportunity . This is the...
Oct 92 min read
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RCA Adoption: A Northlight Crafted Approach for RevOps Transformation
Northlight will work with prospective Revenue Cloud customers to tailor a release approach that fits their current state, company size,...
Oct 82 min read
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RevOps Transformed: The Strategic Power of Salesforce RCA
Salesforce Revenue Cloud Advanced (RCA) is the complete, native solution for implementing a unified Revenue Operations (RevOps) strategy....
Oct 72 min read
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Salesforce RCA: Built for the AI-Powered Future of Revenue
The future of revenue operations is AI-driven, and the time to build your foundation is now. Salesforce Revenue Cloud Advanced (RCA) is...
Oct 62 min read
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Strategic Advisory: Unlock Revenue and Maximize Efficiency
Our Advisory and Strategic Services are a proactive investment designed to close the gap between your commercial targets and technology...
Oct 32 min read
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Team Member Spotlight: Rajiv Roy
Meet Rajiv Roy , a pioneering Salesforce Enterprise Architect and Head of the AI and Data Cloud Center of Excellence, who is actively...
Oct 23 min read
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A Journey To Revenue Cloud Success
Implementing Salesforce Revenue Cloud Advanced (RCA) is a transformative journey that impacts your entire quote-to-cash process. A...
Sep 252 min read
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Agentforce - Customer Portal Demo
Customer expectations are shifting—fast. They want self-service, instant answers, and full visibility into their interactions with your...
Sep 231 min read
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Agentforce - Internal Quoting Agent
🚀What if your sales team had an AI built right into Salesforce? At Northlight Solutions Group, we’re showing how Agentforce + Revenue...
Sep 161 min read
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Our Commitment to Salesforce RCA: Partnering for the Future of Revenue
At Northlight, our mission has always been simple: help businesses unlock smarter, faster, and more scalable revenue operations. Today,...
Sep 52 min read
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Unlocking Asset Lifecycle Management in Salesforce RCA
Learn how Salesforce Revenue Cloud Advanced (RCA) simplifies asset lifecycle management. In this demo, we walk through how companies can track license growth, manage renewals, amend assets directly, and connect support cases, all within a single asset record.
See how RCA gives you complete visibility into customer growth and asset history, helping your organization scale with confidence.
Aug 282 min read
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Breaking Down the Revenue Cloud Stack: A Deep Dive into Salesforce’s New Powerhouse
The Salesforce Revenue Cloud tech stack isn’t just an upgrade it’s a complete rethink of how revenue operations work in the modern...
Aug 212 min read
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When Is It Time to Move on From CPQ: The Shift to Revenue Cloud Advanced
+ For years, Salesforce CPQ has helped businesses streamline quoting, bringing much-needed structure, speed, and accuracy to the sales...
Aug 53 min read
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3 Real RCA Scenarios That Changed the Game
By:  Northlight Solutions Group Salesforce’s RCA framework isn’t just a new suite of tools. It’s a new way of running revenue operations...
Jul 302 min read
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Going Deeper with RCA: Advanced Use Cases for the Modern Enterprise
RCA isn’t just for streamlining the basics,it’s built for complexity.
We break down how Salesforce’s RCA supports fast-moving industries like Technology, Media, and Telecom (TMT), where products change fast and configurations get tricky. Whether you're selling high-speed connectivity, multi-tier media bundles, or SaaS platforms with usage-based billing, RCA brings control, speed, and scalability to your quote-to-cash process.
Jul 242 min read
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How RevOps Leaders Are Accelerating with RCA
By Northlight Solutions Group Revenue Operations is no longer a behind-the-scenes function. Today, RevOps sits at the intersection of...
Jul 222 min read
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